Programs that help international students and others whose first language is other than English or French develop those skills by arranging for people (usually volunteers) to spend time conversing with them enabling them to practice their English or French. Included are both one-to-one and group situations.

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Programs that reach out to people who are hospitalized or in another institutional setting, are socially isolated due to disability or old age, or otherwise lack companionship with the objective of brightening their day and helping them to maintain contact with the outside world. Included may be in-person visits, telephone calls, Internet chat sessions or other forms of contact.

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Programs that provide companionship, guidance and/or role models for individuals who are disadvantaged because of age, income, physical or developmental disabilities or family environment.

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