211 Accessibility

211 services have to be accessible to everyone. To do this, 211 has adopted various measures of accessibility.

1. Diversity of platforms:

You can access 211 services through different channels:

• By phone
• On the web
• Par Email

2. Information on Agencies' accessibility

211 annually checks the accessibility to the services of each agency in its database.

211 also has all the organizations that are members of Altergo in its database..

3. Web accessibility

The 211 website has been designed to be as user friendly as possible and accessible to people with visual impairments based on the accessibility criteria established by the W3C (w3.org/standards/webdesign/accessibility).

If you have any suggestions for improvement or if you consider that certain parts of the site could be even more accessible, please contact us at info@211quebecregions.ca.