[ Browse by Service Category : Supportive Substance Use Disorder Services : Sub-Topics of Substance Use Disorder Hotlines (1) ]

Alcohol Use Related Hotlines

Programs that provide immediate assistance for people who have problems related to excessive alcohol use or are at risk of an alcohol use related disorder. Services may include defusing the crisis, ensuring the person's safety and information about alternatives the person may explore to begin recovering. Alcohol use related hotlines are also typically available to significant others of people whose use of alcohol is excessive. Hotline staff can generally be reached via the telephone, email, live chat, texting and/or instant message (IM).

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Drug Use Related Hotlines

Programs that provide immediate assistance for people who have problems related to use of drugs or are at risk of a drug use disorder or a drug overdose. Services may include defusing the crisis, ensuring the person's safety and information about alternatives the person may explore to begin recovering. Drug abuse hotlines are also typically available to significant others of people who use drugs. Hotline staff can generally be reached via the telephone, email, live chat, texting and/or instant message (IM).

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The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.


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Centraide Québec et Chaudière-Appalaches
Ville de Québec
Ville de Lévis
Centre d'action bénévole Bellechasse - Lévis - Lotbinière