Programs that provide provincial and community-based services that are designed to improve the availability and quality of child care. These programs maintain lists of child care resources and link families who are in need of child care services with child care centres, licensed family child care homes and other organization-based providers; provide information that helps families become good consumers of child care services; recruit new child care providers to expand the availability of the service locally; provide training and technical assistance for providers; and collect and disseminate data which document the demand for child care services and the current availability of child care resources. Some programs may also make referrals to preschools and many provide referrals to children's play groups.

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Programs that maintain lists of hourly and live-in companions, home health aides, personal care aides/attendants, cooks, drivers, homemakers, housekeepers (light and heavy housework), handyworkers, gardeners/yard workers, people who provide in-home secretarial help or other similar sources of assistance, and link people who are in need of these services with appropriate resources. The program may also recruit in-home assistance personnel, screen people who apply, provide training for the workers, help in-home care recipients interview and select prospective workers and monitor the quality of care each individual receives.

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Programs that maintain lists of qualified interpreters and/or translators and link individuals and agencies who are in need of this service with appropriate resources.

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