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Video Relay Services

Programs that allow people who are deaf or have a hearing impairment and feel more comfortable expressing themselves through American Sign Language (ASL) to conduct video relay calls with family, friends or business associates through a certified ASL interpreter via a broadband Internet connection and a computer equipped with a video camera. The video interpreter signs the telephone conversation with an ASL user and voices to a hearing person via a standard telephone allowing the participant to see expressions and gestures during the call.

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The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.


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