Record #: QBC2880
Last Modified: 18 Mar 2024
Last Full Update: 18 Mar 2024

Organization Information

Alternate name CFMWS - Family Information Line ; FIL ; LIF ; SBMFC - Ligne d'information pour les familles ; Services bien-être et moral des Forces canadiennes - Ligne d'information pour les familles

Description and Services

Description As the loved one of a Canadian Armed Forces (CAF) member, you can contact the Family Information Line (FIL) for any support you may need as a result of the unique nature of military life. The FIL offers confidential, personal and bilingual assistance * Our counsellors can help your family obtain information, and provide reassurance, support and referral to the various services offered to CAF families 
 
FIL counsellors provide supportive counselling seven days a week, 24 hours a day * By calling the FIL, you will be connected to friendly, experienced professionals who are well-versed on CAF communities and services * Our counsellors can also connect you with helpful national and local resources, including your local Military Family Resource Centre

Address, Telephone, E-mail, Website, Location

Mailing address c/o Quartier général de la Défense nationale 
Édifice Labelle 
4210 Labelle St 
Ottawa, ON K1J 1J7
Office phone 613-995-5234
Toll free phone Family Information Line 
* North America 1-800-866-4546  
* International 00-800-771-17722
Fax 613-995-2425
E-mail fil@CAFconnection.ca
Social Media Facebook Facebook: www.facebook.com/groups/MyVoiceMaVoix
Website cfmws.ca/support-services/family-information-line

Contact Information

Primary executive Isabelle Hodak, Coordinator

Additional Information

Accessibility Not applicable
Languages French ; English ; Interpretive services
Areas served Canada ; USA ; Europe
Eligibility Families of Canadian military personnel * military personnel
Application By phone
Fees Free
Hours Mon-Sun 24 hours

In partnership with...

Centraide Québec et Chaudière-Appalaches
Ville de Québec
Ville de Lévis
Centre d'action bénévole Bellechasse - Lévis - Lotbinière