Centre d'assistance et d'accompagnement aux plaintes - Chaudière-Appalaches
Record #:
QBC0204
Last Modified:
22 Mar 2024
Last Full Update:
22 Mar 2024
Organization Information
| Alternate name | CAAP - CA ; CAAP - Chaudière-Appalaches |
Description and Services
| Description | CAAP - Chaudière-Appalaches is a regional community organization * It holds a mandate from the Minister of Health and Social Services to assist you in lodging a complaint regarding a public health care or social services facility or any other agency, corporation, or person with an agreement to deliver such services * This also applies to any recourse provided by law * Provide you with the pertinent informaion and refer you to he proper resource according to your needs * Inform you of your rights and the complaints process * Help you define the subject of the complaint * Assist you in identifying and organizing the proper documents * Create a file and if necessary draft the complaint * Accompagny you to meetings with relevant autorities Our services are free and confidential * Remember that we will not process your complaint but we will help you take the necessary steps to ensure your rights are respected |
Address, Telephone, E-mail, Website, Location
| Address & Map | |
| Mailing address | CP 790 Sainte-Marie, QC G6E 3B9 |
| Office phone | 418-387-8414 |
| Toll free phone | 1-888-841-8414 * 1-877-767-2227 |
| Fax | 418-387-3055 |
| info@caapca.ca | |
| Website | caap.quebec |
Additional Information
| Accessibility | Fully accessible |
| Languages | French ; English |
| Areas served | Chaudière-Appalaches - Région 12 |
| Fees | Free |
| Hours | Mon-Fri 8:30 am-12 noon 1 pm-4:30 pm In the evening and Sat by appointement |
Subjects
In partnership with...
