Programs that offer personal therapeutic sessions in which the therapist works on a one-to-one basis with clients to help them resolve their mental, emotional or social problems.

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Programs that offer individual therapeutic sessions which are facilitated or guided by an individual who is the same age as the client (an age-peer) or who has experienced and resolved the same type of problem as the client.

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Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.

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