Programs that provide comprehensive support services for immigrants and refugees who need assistance to prepare for, find and retain paid employment. Services may include vocational assessment, job search assistance, professional mentoring programs and other levels of initial and ongoing support. The emphasis is on preparing individuals for the expectations of employment in a new country and in particular, to obtain recognition for professional experience secured in another country and to obtain initial work experience in their new country.

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Programs that help arriving refugees, immigrants and repatriated persons settle and make an adjustment to the traditions, values and lifestyles of their adopted country.

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Programs that provide emotional support, information and guidance in a variety of settings for individuals, often refugees or other immigrants, who are experiencing stress, confusion and other feelings which result from difficulty adjusting to the language, customs, values and other aspects of a culture that is different than their own. Counselling may be available in the individual's primary language.

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Organizations that work for the preservation and promotion of the traditions, values and lifestyles of different cultural groups; organize activities and events which promote cultural exchange locally, regionally and nationally; and seek to encourage understanding and respect for different cultural heritages among youthful members of the group as well as the mainstream population.

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